Every MMORPG has a fleet of Game Masters, or GM's. They are people who sit around in game watching the other players. They give out warnings, kick players, mute players, or ban them when they are out of hand. Not only that, but they help players who are stuck in a glitch, found a bug, found a way to abuse something, or are getting harassed.
I personally do NOT want to ever become one, but i have noticed that there is no thread about this. I don't know how you plan on doing this, or if you already have a plan for this. I just thought it would be a good thing to suggest if you haven't already developed something like this.